Phone, email, and chat
One solution that answers across every channel — voice calls, email, and web chat.
Services
AI Reception
AI that answers — by phone, email, and chat.
Automated answering that books, cancels, and resolves inquiries around the clock. Wired straight into your booking system, and it speaks the customer's language.
Customers call, email, and chat at every hour of the day. Vitvélar's AI Reception greets all of them — answers instantly, books into your calendar, and hands the case to a person when a human touch is needed. No hold time, no missed calls, no inquiry left forgotten.
What it does
A full reception and support desk — without the staffing.
Speaks the customer's language
The AI detects which language is being spoken and replies in it — Icelandic, English, and more.
Wired into your booking system
Connects to the booking systems and calendars in use today. Books, cancels, and reschedules in real time.
Resolves common inquiries
Answers questions about hours, pricing, and services — and sends a payment link when relevant.
Hands off to a person
When a case needs a human, it forwards it with context and a summary so nothing is lost.
Monitored around the clock
Runs 24/7 on our platform. You see conversations and bookings as they happen.
How you start
From interview to live reception.
01
Needs assessment
We interview you, cover how you want to answer and which systems you use.
02
Connection
We connect the reception to your booking system and calendar.
03
Trained on your voice
It learns your tone, your answers, and the workflows that matter.
04
Go live
The reception goes live, monitored, and we fine-tune it with you.
Book a needs assessment for AI Reception.
We'll review your needs and put together a tailored offer.